Privacy Policy

Last updated: 9 November 2026

This policy explains how AuctionWars (Adaptogenic Pty Ltd TA Auction Wars) collects, uses and protects your personal information, and the rights you have under South Africa's Protection of Personal Information Act (POPIA). It covers this website; bidding and account features are provided through our auction platform, which processes your information as described below.

Who we are

AuctionWars ("we", "us") is a vehicle auction house trading from Plot 58, R550, Tedderfield AH, Midvaal, Gauteng. For any privacy query email [email protected] or see our contact page.

Information we collect

  • Account & bidding information — when you register or bid, our auction platform collects details such as your name, email address, phone number and bidding activity. This is required to operate the auction, verify bidders and complete sales.
  • Identity verification (registering to bid) — to register to bid you must provide your full name, ID or passport number, physical address and a copy of your ID document. Auctioneers are legally required to hold this information to run an auction and confirm the identity of bidders. It is stored securely and used only for bidder verification, invoicing and legal compliance.
  • Documents you send us — seller documents, proof of payment and job applications you email or WhatsApp to us are used only for that purpose.
  • Preferences stored on your device — we save a small value in your browser for your light/dark theme choice. It is not shared with anyone.

Cookies & analytics

This website does not use analytics or advertising cookies. Signing in uses a session cookie that is needed for your account and bidding to work.

How we use your information

  • To operate auctions, register and verify bidders, and complete sales and payouts.
  • To communicate with you about auctions, deposits, invoices and enquiries you send us.
  • To meet legal, accounting and regulatory obligations.

Who we share it with

We do not sell your personal information. We share it only as needed to run our service:

  • Our auction platform, which hosts registration, bidding and invoicing on our behalf.
  • Payment providers, when you choose to pay online.
  • Authorities or advisors, where required by law or to protect our legal rights.

Your rights under POPIA

You have the right to:

  • Access the personal information we hold about you;
  • Ask us to correct or delete it;
  • Object to certain processing and withdraw consent;
  • Complain to the Information Regulator (South Africa) if you believe your rights have been infringed.

To exercise any of these, email [email protected].

Keeping your information safe

We take reasonable technical and organisational measures to protect your personal information against loss, misuse and unauthorised access. We keep it only for as long as needed to provide our services and meet our legal obligations.

Changes to this policy

We may update this policy from time to time. The "last updated" date above shows when it last changed.